Website Disclaimer

This is the website of Avid Marbles & Granites Pvt. Ltd. (usually known as avidmarbles). Based in the city of lakes UDAIPUR also known as natural marble granite stone capital of India.

The content and information provided by Avid Marbles in this website (“the Content”) is for general guidance only. While care has been taken in preparing the Content, avidmarbles.com does not warranty its accuracy and shall not be liable for any error, omissions or inaccuracies in the Content. If you wish to rely on the Content, you should independently verify it.

Avid Marbles authorize you to view or download a single copy of the material on the website to a personal computer solely for your own use / research purposes provided you include the following copyright notice.:
The Content and design of our web site https://www.avidmarbles.com is protected by copyright (and/or other intellectual property rights). Any use of the content not expressly permitted by these Terms and Conditions may infringe such intellectual property rights. If you breach any of these Terms and Conditions, your permissions to use the Content automatically terminates and you must immediately destroy any copies you have made of any part of the Content. Avid Marbles reserves its right to take the required action as it thinks fit in these circumstances.

Other Than as Specified Above, You Will Not Nor Will You Allow Any Other Person To

Reproduce, publish, transmit, circulate, distribute, download, alter, translate, add to, delete, remove, or tamper with the Content, this website https://www.avidmarbles.com or any part of it; or any person who wishes to provide a link to this website must seek prior written permission from Avid Marbles & Granites Pvt. Ltd., headquartered at Udaipur in Rajasthan, India.

Inaccuracies or Errors

The descriptions, pictures and other representations of products on this site may contain inaccuracies and errors. https://www.avidmarbles.com does not make any warranty or representation with respect to the accuracy or completeness of any such information.

Privacy Policy

Avid Marbles & Granites Pvt. Ltd., whose registered office is at Udaipur in Rajasthan, India. We respect your privacy and do not sell, rent or loan any identifiable information collected on this site. Any information that you give us will be treated with the utmost care and security. It will not be used in ways to which you have no consented. From time to time https://www.avidmarbles.com may use your registration details to provide you with information about other products and services of Avid Marbles that may be of interest to you. If you would prefer not receive this information, please select the NO option button.

Use of Information

Avid Marbles (“we”) collect personal information from our visitors on a voluntary basis. Personal information may include name, title, company, address, phone numbers, email address, and other relevant data. Questions or comments submitted by visitors may also include personal information. We do not require personal information to obtain access to most of our site or to download literature or drawings. We do, however, require it to take advantage of certain features of our site. The information collected will be used to send you the information you have requested and to provide information that may be useful to you. We do collect non - personal aggregate statistics (group) data about our site visitors' traffic patterns. All statistics data is for our own use only – we do not sell or share any of this information or any other information about individual users.

Cookies

We do not use cookies on the Avid Marbles website.

Your Rights

Your personal data is fully protected with us…the data we hold about you, should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorized access by other people

Security

Avid Marbles & Granites Pvt. Ltd. takes commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. Any details you give will remain completely confidential.
Our site contains links to other websites. These sites are not covered by this privacy statement, and we are not responsible for the privacy practices or the content of these other sites.

Natural Stone Disclaimer

1. Quality Standards: our company Avid Marbles & Granites Pvt. Ltd. is fully committed to supply and export the best quality products as we agreed on the price level. However, it’s a world known that stone is a 100% natural product that comes from the quarry, please always consider that no two pieces is exactly same. So, the color variations that you see in stone is 100% natural phenomenon. But we always take approval of the material through samples of HD pictures from the customer before supplying the material. Even then slight variations are possible and acceptable and customers need to understand this.

To be more precise…. Marble Granite and other natural stones, by their very nature, will have color variations, mineral deposits, texture, veining and directional trends from one slab to another slab. These are 100% natural characteristics of the stone which add to the beauty of the stone and will make the final product more beautiful & unique from any other.
2. Packaging: Our marble granite & other natural stones are always packed in safe and strongest manner possible as per international mode of packaging so that the products are delivered as it is basis. Before despatch we send photos of the material + packaging pictures + container stuffing pictures for the client’s consent and for their satisfaction. In spite of talking all necessary precautions, there might be instances where breakage might happen due to long distance journey and mishandling of packages. We do not accept for claims whatsoever in this regard but certainly recommend our client to get the insurance coverage in case of FOB shipments from our side. In case of CIF shipments, we do take marine insurance.
3. Delivery: We always plan our shipments to reach our customer on time. But sometimes due to force majeure there are natural hurdles (like floods, heavy rains, transport strike, power shut downs etc etc) that might delay the delivery of the product. We keep our customer duly informed about the status of the cargo. In adverse situations as mentioned above, we do not entertain any claims as such for the delay in delivery of the cargo. Customer has to cooperate with us on this issue.
4. Availability of material: Building stones like marble granite basalt limestone sandstone porphyry are all 100% natural product and sometimes quarries get exhausted so some color/s may not be available. We always keep our customers updated about the current scenario of the availability and despatching timings.

Claim for Breakages – We have a set procedure by that you can claim for the breakages

Please send us the HD images through email that shows the breakage, the photograph must include the whole slab that shows the front position and the back side of the material.
Send us maximum of 5 photos / piece of product.
Please give us exact number of pieces (with the slab number) that have been affected, including the dimensions of each slab if you are unpacking the crates.
We also need our commercial invoice number & container number in which the issue came.
Once we get all the desired information, we take 14 working days to answer for all analysis at our end. Please ensure that you have provided all the information to us, otherwise, it will not count as a successful submission for a claim. On 15th day we will get back to you with our detailed reply.
It is to be noted that minor marks to the surface, edge, or corner of a slab can occur when handling or during transit. These factors will not affect the performance of the product and cannot be claimed.

Last but not the least from our side we will leave no scope of mishappening, so that such situation arises…. please be assure of it.

Policy Changes

We reserve the right to modify this privacy statement and related business practices at any time by posting updated text on this site.

Contacting Us

Questions regarding this disclaimer statement or the information practices of the company’s websites and services should be directed to Avid Marbles & Granites Pvt. Ltd. privacy by filling out the contact form.